CAP Conseil- analyse audit en developpement durable

We Walk the Talk

At CAP Conseil, we like to do what we say. Sustainability is also a matter of digital technology.

That is why we chose a sober website with a sleek design and a minimum of photos to limit our ecological footprint.


CAP conseil’s vision

Contribute to a new definition of ‘business as usual’: a sustainable business/organisation by design.

CAP conseil's mission

Improve the societal added value of our clients: their usefulness, their role, their impact.

Improve the societal added value of our clients: their usefulness, their role, their impact.

Strengthen our clients' commitment to sustainability.

Trigger them to take their responsibility vis-à-vis society for the impact of their activities and decisions.

CAP conseil’s values


We do what we say.
We do our best and listen to stakeholders' requests.
Respect for others and acceptance of difference are paramount for us.


We have nothing to hide, both about how CAP works and what is happening in our sphere of influence.
To be well understood, we popularise our message and invest in dialogue.
We are transparent about our intentions within the team and with our stakeholders.


We take the responsibilities entrusted to us seriously.
We learn from our successes and mistakes.
We are accountable for our actions towards society and within our sphere of influence.


We continuously improve so we can evolve with our employees and stakeholders.
We systematically evaluate our services and the solidity of our social responsibility.

CAP conseil is happy to draw inspiration from the seven principles set out in the ISO 26000 guidelines on social responsibility to bring its values to life:

  • accountability
  • transparency
  • ethical behaviour
  • respect for the rule of law
  • taking into account international standards of behaviour
  • respect for human rights

The history of CAP conseil

CAP conseil was born 18 years ago from a simple observation: many organizations were interested in integrating sustainable development into their daily management and policies, but, in Belgium, hardly no consulting firm was able to answer their questions in a pragmatic and innovative way.

The market has now evolved from awareness to training, from studying what happens to standardized approaches, from good ideas to best practices. We are part of the movement, specializing on multiple tools and standards: the British series AA1000, SA 8000, OHSAS 18001, EFQM and Bilan Carbone (c).

Our greatest commitment was to represent the private sector on the international scene during the writing process of the ISO 26000 Guidelines on Social Responsibility. Self-supported during 6 years, this work took us through learning, multi-stakeholder approaches and debates.

For five years, the team was made of the 2 founding partners. This gave us maximum flexibility and freedom of action.

Thanks to clashes of visions and Generation Y, today our team is dynamic, competent and open to the world.

Our team

Marie d’Huart, a mixed career: profit, institutional and academic.

Marie is a lawyer in international law, with a Master’s degree in science and environmental management. She worked for the European Institutions, in Canada, Peru, Maghreb and South Africa, mainly on the environmental management of industrial projects.

Then she worked for the agency Alter as a project manager in sustainable development. She organised the first European conference regarding the role of public authorities in CSR (Corporate Social Responsabilities).

She founded CAP conseil in 2003. Her daily work consists of research and reflexion in order to define sustainable development strategies and their indicators, put into practice a dialogue with stakeholders, analyse the issues that a sustainable management implies for different types of business.

She pays close attention to standards, labels and practical development concerning the implementation of sustainability at work and gives conferences or trainings on these topics.

Serge De Backer : Professional multiculturality and rigor

Serge De Backer holds a bachelor in law, a master degree in communication and in Business Administration (MBA). He created CAP conseil in 2003. The analysis and measurement of non-financial performance are his specialities – social and environmental indicators.

The drivers of his action are change management, reputation management, public-private dialogue, better understanding of relations between the business world and Society to create a shared value. Serge follows closely the evolution of methods based on life cycle analysis and their application in business.

Serge applies standards such as AA1000, SA 8000, EFQM, GRI, Global Compact and ISO 26000. He can rely on his experience as a financial journalist on themes like ethical finance, sustainable development and the social responsability of organizations.

His missions in the non-profit sector and in the developing world in Africa (Kenya, South Sudan, Ivory Coast, Togo, Tunisia …) and in South-East Asia allow him to bring relativity and modesty in all his interventions.

Anne-Catherine Trinon: human-centred and pragmatic

Anne-Catherine has a degree in translation and business management. In 1997, she founded ACTStar, a communications agency specialising in sales promotion.

In 2009, as a pioneer, she launched a participative management process (collective intelligence) in her company and trained in coaching.

She has expertise in communication, strategic marketing and organisational management. Implementing processes within teams to foster change and buy-in is one of her strengths.

As a former CEO of a medium-sized company, she brings a different perspective on the issues facing management boards with regard to corporate social responsibility.

She follows and applies standards such as the GRI and has extensive experience with tools such as B-Corp and Ecovadis. She is also trained in circular economy.

Véronique Graham: multiculturality, collaboration, professionalism

She has been active for more than 10 years in the field of corporate social responsibility (CSR), first for European business federations, then for Toyota Motor Europe (Brussels) and Toyota Motor Asia Pacific (Singapore). Among her responsibilities: defining and coordinating the social part of the first sustainable development report, collecting KPIs, preparing the criteria and the Belgian and Asian partnership strategy with NGOs, sharing best practices between subsidiaries, coordinating the implementation of the code of conduct in Europe. 

Afterwards, Véronique joined The Shift. She conducts multiple CSR audits, gives numerous trainings and conferences on sustainability reporting, CSR strategy, supply chain... She also helps different Belgian sectors to identify their CSR materiality and organises stakeholder panels. 

She then moved to Seoul where she worked as a local representative for the World Forum for a Responsible Economy. 

Back in Europe, Véronique is delighted to pursue her passion within the dynamic and professional team of CAP conseil.

Philanthropy policy of CAP conseil

CAP conseil would like to encourage some initiatives with donations or support, in addition to its social responsibility taken in its daily practice as consultant and auditor.

'Every year CAP spends at least 5% of its annual profit (calculated on the previous year’s basis) to social projects in line with its vision of sustainable development

Criteria's to meet

  • Exclusive geographical criteria: the project takes place in or is related to Africa.
  • Favourite themes: education, development, human rights, woman and child protection, contribution to the millennium development goals, biodiversity protection.

Favorite beneficiaries:

NGO’s, non-profit organisations working on or supporting projects in Africa. Individual donations or support are excluded.

These organisations:

  • are recognized for their good governance,
  • have a real sustainability impact on the field,
  • offer innovative projects and solutions.

The request for support is made by the organization itself or by someone from CAP conseil.

CAP conseil reserves itself the right :

  • to organize a field visit of the supported project;
  • to communicate its support and the successes of the supported organization.

The support and amount decisions are taken unanimously by the two partners of CAP conseil, after consultation of the team.